Due to unprecedented order volume through pedros.com and at dealers and distributors nationwide, there may be delays in processing orders, and shipping times may be longer than usual. We use a platform whereby orders placed on pedros.com are first offered to our network of retailers. When a retailer claims an order, the order becomes theirs and they fulfill and ship your order. If not claimed by a retailer, Pedro's will fill your order directly as quickly as possible. We ask for your patience with Pedro's and our retailers during these challenging times.
You can check order status at any time by logging into your account, or entering order number and zip code (no login needed), at: shopatron.com/account/log_in. If you have further questions about your order, please visit kibo.force.com/consumersupport/s/?language=en_US.
We feel incredibly lucky to have such amazing customers during these difficult times. We appreciate your patience and continued support!
Jim, Matt, and Jay
Pedro's NA Team